These Terms and Conditions ("Terms") govern your access to dobosdiningco.com and your interactions with Dobos Dining Co., LLC ("Dobos Dining Co.," "we," "us," or "our"). By accessing the website, creating an account, submitting an inquiry, or requesting services, you agree to these Terms. If you do not agree, do not use the website.

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1. Eligibility and Authority

You must be at least 18 years old to create an account, request or book paid services, enter into a service agreement, or make a payment. If you act for a company, household, venue, or another person, you represent that you have authority to bind that party and to provide information about guests. Children may attend as guests and may be offered children’s menu options, but an adult must arrange and be responsible for the service.

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2. Website Information and Permitted Use

The website provides general information about our private-chef, meal-preparation, catering, cooking-class, and related dining services. Website content is informational and may be changed without notice. You may use the website only for lawful personal or business purposes connected with evaluating or requesting our services.

You may not interfere with website operation or security; attempt unauthorized access; use automated tools to scrape, copy, or overload the website; submit false or misleading information; impersonate another person; introduce malware; or use our content or services in a way that violates law or another person’s rights.

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3. Inquiries, Quotes, and Booking Confirmation

A website submission, menu request, consultation, estimate, or quote is not a confirmed booking and does not require us to provide services. A booking becomes binding only when the parties complete the acceptance steps stated in the applicable proposal, invoice, or service agreement, which may include an electronic signature and receipt of a deposit or other payment.

Availability, menus, staffing, timing, locations, and pricing are subject to confirmation. We may decline an inquiry or proposed booking when reasonably necessary, including because of scheduling, service-area, venue, safety, staffing, payment, or menu constraints, subject to applicable law.

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4. Service Agreements Control

Each confirmed service may be governed by a separate written proposal, menu, invoice, event order, or service agreement (collectively, the "Service Agreement"). The Service Agreement may address the event date and location, scope, guest count, menu, pricing, deposits, final payment, changes, cancellation, refunds, staffing, equipment, travel, venue requirements, food safety, and other service-specific terms.

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If there is any inconsistency between these Terms and a Service Agreement, the Service Agreement will govern the specific booking. These Terms will apply only to matters not addressed in the Service Agreement and do not amend or replace any agreement signed by the parties.

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5. Pricing, Payments, and Taxes

Prices shown on the website, if any, are estimates unless expressly identified as final. Final charges may depend on menu selection, ingredient costs, guest count, staffing, rentals, travel, taxes, service charges, and approved changes. You agree to pay all amounts stated in the applicable Service Agreement or invoice when due.

Available payment methods may include Venmo, Plaid-enabled payments, ACH transfers, and wire transfers. Payment and financial-service providers may impose their own terms, fees, verification requirements, processing times, or limits. You are responsible for providing accurate payment information and for any bank or provider charges attributable to your chosen method. We do not intend to store online-banking credentials ourselves.

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6. Deposits, Cancellations, Changes, and Refunds

Deposit, cancellation, rescheduling, guest-count, change-order, and refund terms are stated in the applicable Service Agreement or invoice. Please review those terms before accepting a booking or paying a deposit. Unless the Service Agreement states otherwise, no website language creates a right to a particular refund, credit, or rescheduling remedy. Nothing in these Terms limits any non-waivable right available under applicable law.

You must promptly communicate requested changes. We may approve, reject, or reprice a change based on timing, availability, ingredients, staffing, venue requirements, and other reasonable considerations. An approved change is effective only when confirmed in writing.

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7. Client Responsibilities and Venue Conditions

You agree to provide complete, timely, and accurate information reasonably needed to plan and perform the service, including final guest count, location access, kitchen or workspace conditions, parking, building rules, utilities, equipment, timing, and venue contacts. You are responsible for obtaining permissions required from the property owner, venue, building, or event organizer.

You must provide a reasonably safe and lawful work environment. We may pause, modify, or stop service if conditions present a material safety risk, prevent lawful performance, or differ materially from the conditions disclosed when the booking was accepted. The Service Agreement will control any resulting charges or remedies.

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8. Allergies, Dietary Needs, and Food Safety

You must disclose known food allergies, intolerances, dietary restrictions, accessibility needs, and other material food-safety information for all guests as early as possible and update us promptly if that information changes. Information about a minor guest must be provided by a parent, guardian, or responsible adult.

We will make reasonable efforts to follow agreed menu requirements, but kitchens, venues, suppliers, equipment, and ingredients may involve shared preparation areas or cross-contact risks. Unless we expressly agree otherwise in writing, we cannot guarantee an allergen-free environment. Guests with severe or life-threatening allergies should consult us before booking and determine whether the proposed service is appropriate for their needs.

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9. Alcohol and Guest Conduct

If alcohol is present or served in connection with an event, the booking client and venue remain responsible for compliance with applicable laws, venue rules, permits, and age restrictions except to the extent a signed Service Agreement expressly assigns a responsibility to Dobos Dining Co. We may refuse to serve or may stop service when reasonably necessary for safety or legal compliance. You are responsible for the conduct of guests and invitees at the service location.

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10. Accounts and Communications

If client accounts are offered, you are responsible for maintaining accurate information and protecting your account access. Notify us promptly of suspected unauthorized use. Sign-in options may include Google, Facebook, or email and password, and third-party authentication providers apply their own terms and policies.

You consent to receive transactional communications about inquiries, accounts, proposals, payments, and booked services through the contact information you provide. Marketing messages are optional, and you may unsubscribe from promotional emails at any time.

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11. Intellectual Property

The website and its text, graphics, photographs, illustrations, logos, menus, recipes, designs, videos, arrangement, and other content are owned by or licensed to Dobos Dining Co. and are protected by applicable intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to view the website for its intended purpose. No ownership rights are transferred.

You may not reproduce, publish, sell, modify, distribute, create derivative works from, or commercially exploit our website content without prior written permission, except as allowed by law.

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12. Reviews, Photos, and Other Submissions

If you submit a review, testimonial, photograph, message, suggestion, or other content, you represent that you have the right to submit it and that it is accurate, lawful, and does not violate another person’s privacy, publicity, intellectual-property, or other rights. You retain ownership of your content.

We will obtain permission before using non-public customer photographs or testimonials in public marketing. If you authorize such use, you grant us a non-exclusive, royalty-free license to reproduce, display, and adapt the authorized content for the agreed purpose. You may withdraw permission for future use by contacting us, although withdrawal will not require recall of materials already lawfully produced or distributed.

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13. Third-Party Services and Links

The website may link to or integrate with third-party services, including payment processors, authentication providers, social-media platforms, maps, scheduling tools, and venue or vendor websites. We do not control those services and are not responsible for their content, availability, security, or practices. Your use of a third-party service is governed by that provider’s terms and privacy policy.

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14. Privacy and Accessibility

Our Privacy Policy explains how we collect, use, and share personal information and is incorporated into these Terms. We are committed to making dobosdiningco.com reasonably accessible. If you encounter an accessibility barrier or need help accessing information or completing an inquiry, email scottdobos@dobosdiningco.com with the subject line "Accessibility Request."

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15. Disclaimers

The website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim warranties relating to website availability, uninterrupted operation, error-free content, and fitness of general website information for a particular purpose. We do not warrant that photographs, sample menus, descriptions, or past-event examples will be identical to a future service. Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

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16. Limitation of Liability

To the fullest extent permitted by law, Dobos Dining Co. will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from website use, inability to use the website, third-party services, or reliance on general website content. Any limitation applicable to booked services will be stated in the Service Agreement. These limitations do not apply where prohibited by law or to liability that cannot lawfully be limited.

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17. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Dobos Dining Co. and its owner, employees, and contractors from third-party claims, losses, or reasonable expenses arising from your unlawful misuse of the website, your material breach of these Terms, content you submit, or your violation of another person’s rights. This section does not require you to indemnify us for our own negligence or unlawful conduct.

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18. Suspension and Termination

We may restrict or terminate website or account access when we reasonably believe a user has violated these Terms, created a security or legal risk, misused the website, or failed to pay undisputed amounts when due. Provisions that by their nature should survive termination—including intellectual property, disclaimers, liability limits, indemnification, governing law, and dispute provisions—will survive.

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19. Governing Law and Disputes

These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law rules. Before filing a formal claim relating to the website, you and Dobos Dining Co. agree to make a good-faith effort to resolve the issue by written notice and direct discussion. Unless applicable law requires otherwise, any court proceeding relating to these Terms or the website shall be brought in a state or federal court with jurisdiction in Connecticut. Nothing in this section prevents either party from using an available small-claims process or seeking urgent injunctive relief.

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20. Changes to These Terms

We may update these Terms from time to time by posting the revised version with a new effective date. Changes apply prospectively unless law or a separate agreement permits otherwise. Terms governing an already confirmed booking will not be changed retroactively through a website update; the applicable Service Agreement will continue to control that booking.

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21. General Terms

If a provision of these Terms is held unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a business reorganization, merger, sale, or transfer. These Terms, together with the Privacy Policy and any applicable Service Agreement, contain the relevant agreement for their respective subject matter.

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22. Contact Us

Questions about these Terms may be directed to:

Dobos Dining Co., LLC
Phone: 203-291-9662
Email: scottdobos@dobosdiningco.com
Website: dobosdiningco.com